USASF Clubs & Owners FAQ

Clubs & Owners FAQ

Frequently Asked Questions

How much is the program membership fee?
The program membership fee is $100 per term/competition season. The membership term/season is June 1-May 31. Prorated memberships are not available.

How do I pay for my program account?
Log in to your account > Choose PROGRAM profile.
Go to MY PROFILE > MEMBERSHIP > RENEW MEMBERSHIP.

How often do I have to renew my coach membership?
Membership must be renewed each term/competition season. The membership term/season is June 1 - May 31 regardless of when you join or renew. Prorated memberships are not available.

How do I pay for my coach/owner fee?
Log in to your account > Choose COACH profile.
Go to MY PROFILE > MEMBERSHIP > RENEW MEMBERSHIP.

I’m in my program account but I don’t see tabs for teams, events, etc.
You will not see these tabs until the program is eligible. In order for your program to be eligible, each owner listed in the profile must be an eligible coach member with current background screening greenlights and SafeSport training.

 

How do I become eligible?
Each program owner must have an eligible coach profile. Eligibility requirements are:

  • an active/paid membership for the current season
  • a background check with a greenlight determination
  • completed SafeSport training
I’ve paid my program and coach/owner fees. Why does my program profile still say ineligible?
In order for your program to be eligible, each owner listed in the program profile must be an eligible coach member with a current background screening greenlight and SafeSport training.

 

How do I add an owner?
An owner must first have an eligible coach profile. 
From the PROGRAM account:

  1. Go to MY PROFILE > OWNERS.
  2. Click CREATE.
  3. From the drop down arrow, select the appropriate coach name > SAVE.
  4. Go to MY PROFILE > LOCATIONS.  
  5. Click your location name to open > OWNERSHIP MANAGEMENT.
  6. Click EDIT > +ADD > place check by new owner name > SAVE.
  7. Assign a percentage to all owners to equal 100% > SAVE.
How do I remove an owner?
From the PROGRAM account:
  1. Go to MY PROFILE > LOCATIONS.
  2. Click your location name to open > OWNERSHIP MANAGEMENT > EDIT.
  3. Click REMOVE next to the owner's name.
  4. Adjust ownership percentage of remaining owner(s) to equal 100% > SAVE.
  5. Go to MY PROFILE > OWNERS > owner’s name.
  6. Click DETACH (to remain as coach with your program).
  7. Click DROP (to remove as owner and coach completely from your program).
Have do I change ownership management percentage?
From the PROGRAM account:
  1. Go to MY PROFILE > LOCATIONS.
  2. Click location name to open > OWNERSHIP MANAGEMENT > EDIT.
  3. Adjust percentage to equal 100% > SAVE.
  4. Click EDIT, adjust ownership percentage to equal 100% > SAVE.

 

Can I pay membership fees for my coaches?
Yes!
From the PROGRAM account:

  1. Go to MY PROFILE > PAYMENT MANAGEMENT > FILTER MEMBERSHIP TYPE > COACH. 
  2. Place a check by the name(s) you wish to pay.
  3. Scroll to the payment screen, follow prompts to submit payment.
How do I check to see if my coaches have completed their eligibility requirements?
From the PROGRAM account:
  • Click COACHES. 
  • A list of coaches will display with membership expiration dates, background check status, SafeSport training status and any credentials they may hold.
Can I create profiles for my coaches?
Yes! Both the program and the individual coach may create a NEW coach profile. 
From the PROGRAM account:
  • Click COACHES > CREATE > enter information as prompted.
  • Accounts should only be created for coaches that are NEW to the USASF member system.

If a coach already has a membership account:

  • Click INVITE COACH and enter the email address associated with their account.
  • They will receive a notification in their member account to ACCEPT the invitation to join your program.

 

NOTE:  All activity for PERSONNEL is initiated through the PROGRAM account:

  • Programs create personnel account profiles.
  • Programs pay personnel membership fees.
  • Programs send invites to personnel to complete background checks and SafeSport training.
Can I pay membership fees for my Personnel?
Yes! In fact personnel memberships can only be paid through the PROGRAM account. 
From the PROGRAM account:
  1. Go to MY PROFILE > PAYMENT MANAGEMENT > FILTER MEMBERSHIP TYPE > PERSONNEL.
  2. Place a check by the name(s) you wish to pay.
  3. Scroll to the payment screen and follow prompts to submit payment.
How do I create personnel accounts?
Personnel profiles can only be created in the PROGRAM account. Personnel members DO NOT have the ability to log in to their personnel profile as one would a coach or athlete account.
From the PROGRAM account:
  1. Click PERSONNEL > REGULAR PERSONNEL > CREATE.
  2. Enter profile information as prompted > SAVE.
  3. Follow steps in above question to pay membership fee.

How do I create memberships for minors who are junior coaches, buddies or helpers?
JUNIOR PERSONNEL are coaches, exceptional athlete buddies or other staff under the age of 18 who need to be included on a team roster. Follow the directions in the above question to create profiles for junior personnel. When the system recognizes the individual as a minor, it will waive the membership fee. It is the responsibility of the program to create a regular coach account for any junior personnel once they turn 18.

How do personnel members complete background checks and SafeSport training?
From the PROGRAM account:

  1. Click PERSONNEL > REGULAR PERSONNEL.
  2. Place a check by the name(s) you wish to send an invite. 
  3. Click BACKGROUND CHECK INVITES or ATHLETE PROTECTION INVITES as appropriate.
  4. The personnel member will receive an email with a link to complete the screening or training.
How does a personnel member get an ID card?
The USASF offers two ID options: 
  1. FREE digital ID

From the PROGRAM account:

  1. Click PERSONNEL > REGULAR PERSONNEL.
  2. Place a check by the personnel member’s name.
  3. CONFIRM NAME > CONFIRM ADDRESS > CONFIRM PHOTO > CARD PREVIEW > STOP (do not make payment).
  4. Return to the PERSONNEL tab > DIGITAL ID CARD.
  5. Place a check by the personnel member’s name.
  6. Follow prompts to create a digital ID.
  7. Click SEND DIGITAL ID for the ID to be emailed directly to the personnel member to store on their phone.
2) Plastic ID card for $15
From the PROGRAM account:
  1. Click PERSONNEL > REGULAR PERSONNEL.
  2. Place a check by the personnel member’s name.
  3. Click PERSONNEL ID CARD.
  4. Complete the steps, upload a photo and make payment as prompted.